Help Center
How can we help you?
Find answers to common questions about NOWPayments.
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All about NOWPayments
What is NOWPayments?
Which countries can use NOWPayments?
How do I get started?
What is the affiliate program?
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Dashboard & Settings
How do I manage my API keys?
How do I set up 2FA?
What is the Whitelist feature?
What is Custody?
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Payments & Integration
What payment methods does the API support?
Which plugins are available?
How do Invoices work?
How do fiat payments work?
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Security & Compliance
Is NOWPayments KYC/AML compliant?
How are IPN callbacks secured?
What are the best security practices?
How do I report a vulnerability?
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Payment Statuses
What does 'waiting' status mean?
What is 'partially_paid'?
What does 'confirming' mean?
Why did a payment fail or expire?
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Donation Tools
How do I add a donation widget to my site?
Can I create a donation button for social media?
What is a Donation Link?
Are donations non-custodial?
System Status
API
99.99% uptimeOperational
Payment Processing
99.97% uptimeOperational
Dashboard
99.99% uptimeOperational
IPN Callbacks
99.95% uptimeOperational
Fiat On-Ramp
99.90% uptimeOperational
For full status details visit status page →
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